Terms & Conditions 2017-12-15T18:48:25+00:00


In these terms and conditions “ibizaofficialtickets.com”. refers to “Underground Project S.C.P.” as a trade. We are a registered company based in Ibiza, Spain. 

Ibiza Official Ticket sells tickets as an agent on the behalf of the organisers, promoters, artists, venues or producers of events. These terms and conditions are subject to any other terms, conditions or rules applicable to the events.

Please read this policy carefully before reserving or purchasing any tickets from this website, reserving or purchasing any ticket you will be automatically agreeing to all terms and conditions.


By purchasing an entry in the Underground Project SCP portal, the client accepts the conditions established and fully complies with the policies defined by the trade company reserves the right to change these conditions at any time and will apply from the moment they are published on our website.

The user undertakes to make use of the “Underground Project SCP” website only for personal purposes; Such as consulting information and buying tickets according to the conditions defined for each event. It is prohibited to download, modify or alter, in any form, the contents published on the page. The content and software of this site is the property of “Underground Project SCP” and is protected under international and national copyright law.

The user shall refrain from using the site for illegal purposes or effects, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of this site, computer equipment or documents, files and all kinds of content stored on any computer equipment of “ibizaofficialtickets.com”. The violation of the conditions of use of the portal will involve the cancellation of your account, cancellation of purchases and will apply the legal actions that the company estimates,


It is a necessary requirement for the purchase of the products offered in this site, to read and accept the following Terms and Conditions here expressed. The use of our services, as well as the purchase of our products, will imply that you have read and accepted the Terms and Conditions of Use in this document. All products that are offered on our website could be created, collected, sent or presented by a third web page and in such case, they would be subject to its own Terms and Conditions. In some cases, to acquire a product, it will be necessary to register with the user, with the input of reliable personal data and definition of a password.

The user can choose and change the password for his account management access at any time, in case he has registered and that is necessary for the purchase of any of our products. http://www.ibizaofficialtickets.com/ assumes no liability in case you deliver this key to third parties.

All purchases and transactions carried out through this website are subject to a process of confirmation and verification, which could include stock verification and product availability, validation of the payment method, validation of the Invoice (if any) and compliance with the conditions required by the selected payment method. In some cases, an email verification may be required.

The prices of the products offered in this Online Shop is valid only on purchases made on this website.


Underground Project SCP through its website grants a license for users to use the products that are sold on this website in accordance with the Terms and Conditions described in this document.


If you apply (for sale of software, templates, or other product design and programming) you cannot place one of our products, modified or unmodified, on a CD, website or any other medium and offer them for redistribution or resale of any kind.


You may not declare intellectual or exclusive ownership of any of our products, modified or unmodified. All products are owned by content providers. If not otherwise specified, our products are provided without any warranty, express or implied. At no time shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products. 


Our Guarantee

We guarantee that we will not change the price of your booking once it has been accepted. The due amount must be paid by the following terms: 50% in advance as a deposit and the remaining amount due when picking up the tickets at our outlet in Ibiza.


Any deposit is non-returnable.

The balance of all amounts due must be settled at the outlet. Failure to do so will result in the keeping of the deposit by the agency.

Ibiza Ticket Office shall not be under any liability to the client until such time as full payment or payments in accordance with the agreements with the agency will be settled.


In case of cancellation, the deposit is nonrefundable.


If you want to change your booking you must contact us through support@ibizaofficialtickets.com, the request will be effective upon reception of the email. We cannot guarantee that any requests will be satisfied. However, if you wish to make an alteration to your booking after it has been accepted by us, we will try to accommodate your requirements, subject to availability and the payment of an alteration fee.

Third Parties – Our Liability

Should for any reason an event be cancelled or postponed due to circumstances beyond the control of Ibiza Official Tickets (including weather) it shall not be liable to refund any part of the fees paid by the client save that refunds will be made if Ibiza Official Tickets is able to secure a refund on the booking that they themselves have made in connection with a particular booking and should such a refund be made.

Ibiza Official Tickets do not exercise direct control over the running of the discotheques, pre-parties, the boat parties and the bus parties Ibiza Official Tickets will always protect the interests of its clients by selection of third parties contracted to supply within its packages. However, we cannot be liable for any loss, damage or disappointment due to unforeseeable or unavoidable circumstances beyond the control of Ibiza Official Tickets. Personal booking such as travel, accommodation or hospitality which have been booked by you is at your own risk.

We do not handle any payments for flight and accommodation bookings. If your payment for the flight and accommodation bookings is paid directly to the licensed operator.


If we fail to comply with these Booking Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Booking Conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this contract.

We supply the tickets for private use. You agree not to use these tickets for any commercial, business or re-sale purpose, and we are not liable to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not exclude or limit in any way our liability for fraud or fraudulent misrepresentation and any other liability which cannot be lawfully excluded.

Nothing in these Booking Conditions affects your statutory rights.

Our Liability – if you are a business

We only supply the tickets for internal use by your business, and you agree not to use the services for any re-sale purposes unless otherwise agreed in writing by us.

Nothing in these Terms limits or excludes our liability for fraud or fraudulent misrepresentation.

We will under no circumstances whatever be liable to you, whether in contract, breach of statutory duty, or arising under or in connection with the contract between us for:

any loss of profits, sales, business, or revenue; loss or corruption of data, information or software; loss of business opportunity; loss of anticipated savings; loss of goodwill; or any indirect or consequential loss.

Our total liability to you in respect of all other losses arising under or in connection with the contract between us, whether in contract, breach of statutory duty, shall in no circumstances exceed the amount of the booking price.

Except as expressly stated in these Booking Conditions, we do not give any representation, warranties or undertakings in relation to the services we provide. Any representation, condition or warranty that might be implied or incorporated into these Booking Conditions by statute, common law or otherwise is excluded to the fullest extent permitted by law.

In particular, we will not be liable to ensure that the services will be suitable for your purposes.


Customer purchase may be deferred for anti-fraud checking. It can also be suspended for longer for more rigorous investigation, to avoid fraudulent transactions.


This website http://www.ibizaofficialtickets.com guarantees that the personal information you send has the necessary security. The data entered by the user or in the case of requiring a validation of orders will not be delivered to third parties unless it must be disclosed in compliance with a court order or legal requirements.

Subscription to the newsletter is voluntary and could be selected at the time of creating your account. Underground Project SCP reserves the right to change or modify these terms without prior notice.